How It Works

Orders
Our online system is there to give you control over your account and make it convenient for you to manage your orders and payments. You can change your box order, adjust your order, and manage the add-on. Just Login to your profile, and from there you can manage all your orders, if you ordered via whatsapp kindly reply via whatsapp with any changes / add on’s to your order.
Deliveries
If you need to change delivery address etc kindly send a whatsapp by no later then Tuesday 11 as we use a outsourced company for deliveries, should you not be able to receive your order when the delivery companies deliveries kindly note an additional delivery fee will apply. We will send you a whatsapp on Wednesday’s reminding you of your delivery.

Cancellation of orders
In the event that you wish to cancel an order or any part thereof, you are required to do so as soon as possible after completion of the Checkout / Confirmation process by means of whatsapp or call to before Tuesday 11 as orders are dispatched . Please note, however, that once you have paid for your order and it is processed/sourced/dispatched, we may not be able to process your cancellation depending on, inter alia, perishability of fresh produce etc , there is no cancellation only change of delivery week.

Produce
If for any reason your are not happy with any the items you received please send a whatsapp with 8 hours of receiving your order with pictures to verify the items due to perishability of fresh produce.
If you have any queries or concerning on your order items kindly send a whatsapp within 8 hours of receiving your order.
However, we are not robots, and we are happy to chat! So if you are unsure about anything, or aren’t able to access your account to make changes, just give us a call, or drop us an whatsapp as we are physically working on the farms and packhouse we are unable to respond to emails timeously!

Organic Farming can be tricky at times! We will do our utmost to fulfill your requests but we are dependant on our farm and farmers seasonal crops. We will definitely let you know should something become unavailable! All stock based on a first come first serve basis.

An updated list will be sent every Monday – Ordering opens on a Monday and closes on Monday at 20h00 minimum R200 per order, deliveries are done on a Thursday & Friday unless otherwise arranged. Delivery fee ~ R65 ~ R140. You are more than welcome to order a group order with 1 delivery point and only be charged for 1 delivery.

We support local farmers who practice the same organic principles as us.
We believe that your greatest wealth is your health.

Organic Farming can be tricky at times! We will do our utmost to fulfill your requests but we are dependant on our farm and farmers seasonal crops. Seedling and Potted Herbs are grown per order only. Please note orders take 6-12 weeks. Full payment is needed once the order is confirmed.

Self Watering Pots 3-6 week in advance for order.
We support local farmers who practice the same organic principles as us.
We believe that your greatest wealth is your health.

Orders
Our online system is there to give you control over your account and make it convenient for you to manage your orders and payments. You can change your box order, adjust your order, and manage the add-on. Just Login to your profile, and from there you can manage all your orders, if you ordered via whatsapp kindly reply via whatsapp with any changes / add on’s to your order.
Deliveries
If you need to change delivery address etc kindly send a whatsapp by no later then Tuesday 11 as we use a outsourced company for deliveries, should you not be able to receive your order when the delivery companies deliveries kindly note an additional delivery fee will apply. We will send you a whatsapp on Wednesday’s reminding you of your delivery.

Cancellation of orders
In the event that you wish to cancel an order or any part thereof, you are required to do so as soon as possible after completion of the Checkout / Confirmation process by means of whatsapp or call to before Tuesday 11 as orders are dispatched . Please note, however, that once you have paid for your order and it is processed/sourced/dispatched, we may not be able to process your cancellation depending on, inter alia, perishability of fresh produce etc , there is no cancellation only change of delivery week.
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Produce
If for any reason your are not happy with any the items you received please send a whatsapp with 8 hours of receiving your order with pictures to verify the items due to perishability of fresh produce.
If you have any queries or concerning on your order items kindly send a whatsapp within 8 hours of receiving your order.
However, we are not robots, and we are happy to chat! So if you are unsure about anything, or aren’t able to access your account to make changes, just give us a call, or drop us an whatsapp as we are physically working on the farms and packhouse we are unable to respond to emails timeously!